Empire Valet – Luxury Valet Service for Manhattan Restaurants
Turn arrivals into reservations. See what your guests deal with before they reach the host stand.
For Manhattan restaurant owners

Your cuisine is five-star.
Your guest arrival should be too.

Empire Valet designs white-glove arrival experiences for Manhattan restaurants, so guests step out of the car already impressed — not stressed, circling the block, or dodging traffic tickets.

Zero congestion at your front door Polished, insured valet team VIP experience for every reservation
No pricing on the first call. Just a clear view of what your guests experience before they ever see a plate.
Empire Valet greeting guests at a private event. Calm arrivals. No double-parking. No honking.
“We stopped losing high-spend reservations to parking headaches.” – GM
The silent problem outside your doors

Right now, guests are judging you before they see a single plate.

Be honest: how many times this month has your host heard, “Sorry, we’re running late — we can’t find parking”? In Manhattan, the arrival can feel more stressful than the meal. That stress gets pinned on your restaurant, whether you caused it or not.

What your guests will never tell you
  • Lost reservations: couples bail on high-spend dinners when they can’t find parking within 5–7 minutes of arrival.
  • Bad reviews that never get written: “Food was great, but getting there was a nightmare” shows up as fewer return visits — not as a comment you can reply to.
  • Liability at the curb: double-parked cars, guests stepping into traffic, and random “cash valets” operating under your awning.
  • Operational drag: managers and hosts stepping outside to “manage the curb” instead of managing the room.
We’ll walk your block, map the risks, and show you what your guests experience today.
Before Empire Valet Double-parked cars, honking, and guests stepping into bike lanes to reach your host stand — all of it gets tied to your brand, not the street.
Empire valet difference

We turn your curb into part of the dining experience.

Empire Valet is built for high-touch, high-expectation Manhattan clientele. Our teams are uniformed, trained, and scripted to act as an extension of your front-of-house — not just “the parking guys.”

  • Guests step out calm, not flustered. We handle the street so they walk through your doors relaxed and ready to enjoy the night.
  • Your brand is protected at the curb. No unmarked “freelance valets”, no cash-only chaos, no guesswork about who is actually greeting your guests.
  • Managers win their time back. Your leadership stays inside, focused on guests and revenue — not outside juggling cars and tickets.
“The night starts at the curb now, not just when they sit down.” – Hospitality Director, UES
Your Empire Valet rollout, in three steps.
  • Curbside Walkthrough: we visit your location, study traffic flow, and map the guest journey from car door to host stand.
  • Arrival Blueprint: you receive a proposed valet layout, staffing plan, and greeting language tailored to your block.
  • Live Service Trial: we run a trial night, collect feedback from your team and guests, and refine until it feels seamless.
What your peers are saying

Trusted by Manhattan GMs who care about every detail.

We partner with restaurants and hospitality brands that obsess over guest experience — from the first “good evening” at the curb to the last “we’ll see you soon.”

ML
Maria Lopez
General Manager
“Before Empire Valet, Fridays felt like we were managing traffic more than managing the floor. Guests now arrive calm, on time, and we’re not apologizing for parking anymore.”
Working together for 3 years · Weekends feel orderly, not frantic.
JS
James Sinclair
Owner
“We stopped being ‘that place with awful parking’ in the neighborhood. Guests now mention valet in their feedback — in a good way. It feels like part of the brand.”
Fewer late arrivals · More relaxed guests at the table.
AK
Amir Khan
Hospitality Director
“Our owners wanted a high-touch feel from street to table. Empire Valet gave us a team that looks and behaves like our own staff — not an afterthought in the background.”
Brand-consistent arrivals · Hosts stay inside, team stays focused.
Next step

Start with a no-pressure curbside walkthrough.

We’ll visit your restaurant, walk the block with you, and quietly show you everything your guests deal with before they ever shake your host’s hand. From there, we’ll present a simple plan — you decide if the fit is right.

No pricing is discussed on this call. This is about clarity: seeing the risks, the opportunities, and what a truly seamless arrival could look like for your specific location.

  • Ideal for Owners, General Managers, and Hospitality Directors.
  • Focused on guest flow, curb safety, and first impressions.
  • No commitment required — you keep the assessment either way.
A guest should feel your standard of care the moment the car stops. If the street outside doesn’t match the room you’ve built inside, we should talk.
© Empire Valet. Manhattan, New York.
Guest Arrival Empire Difference Walkthrough